Dental Alex-Clinica de Medicina Dentara si Implantologie - Brașov

alina marin

De 25 de ani merg doar la.ei.Ma rezum la concluzii personale:profesionalism desăvârșit al dr.Alexei Cojocaru, implicare si empatie din partea asistenteleor dumnealui,asemeni dr.Roman,d na Vica,personal recepție.Asupra altor persoane nu ma pronunt pt.ca nu am avut ocazia sa lucrez cu ei.Pentru mine este o clinica de standarde înalte,cu profesioniști de calitate.Le dau 10 din 10 .

Ana

Când te duci să ceri informații despre radiografie, program și prețuri ți se comunică niște informații, când te duci să faci radiografie ți se comunică alte prețuri, mai mari.

Elis Popescu

cea mai neprofesionista, lipsita de empatie si interes fata de pacient: dr luidmila vataman. feriti-va de aceasta persoana!

Adina Constantin

Mi s-au dat informatii eronate cu privire la programul de lucru, nu mi s-a eliberat tomografia, motivul fiind ca nu este gata si ca dureaza. Am inteles si am revenit a2a oara dupa cateva zile si tomografia tot nu era gata. Lipsa de profesionalism si de implicare. Multumesc Dental Alex pentru experienta oferita si timpul pierdut.

Camelia Maria

Am toate cuvintele de lauda pentru doamna doctor Georgiana Bărzulea. De fiecare data am remarcat amabilitatea personalului, curatenia desavarsita si atmosfera foarte prietenoasa. Recomand aceasta clinica si multumesc pentru profesionalism, empatie si calitatea serviciilor.

Madalina Alecu

La clinica Dental Alex am întâlnit o echipă de profesionişti în adevăratul sens al cuvântului. De la fetele de la recepţie, până la medici şi asistente, toţi sunt oameni devotaţi muncii lor, prietenoşi, atenţi atât la ceea ce fac, cât şi la pacient şi cu o răbdare fantastică. Recomand cu încredere serviciile oferite de această clinică. Cât despre cei care se plâng de timpul de aşteptare, sunt convinsă că dacă dumneavoastră eraţi cei din cauza cărora se produceau decalaje în programări, problema nu mai era aşa stringentă. Nu îşi propune nimeni să nu respecte programul, sunt lucruri neprevăzute ce pot interveni în timpul tratamentului.

olivia p

I visited this place last year and unfortunately the treatment was terrible, as was the follow-up experience where they threatened to take me to court because I contacted them to discuss the pain I was left with after the procedure.

The treatment was simple, the replacement of a filling, however this caused me months of pain which in my opinion was caused by shoddy work as the tooth didn't hurt before the appointment.

I was also convinced I should pay extra to go under local anaesthetic, which seemed totally unnecessary for such a procedure.

I would recommend anyone to avoid this place, especially if you're from abroad, as you'll be left with no protection or aftercare when things go wrong, only a threat of legal action against you.

In hindsight, I should have cancelled the appointment the moment I went inside and saw the big bowl of sweets on the reception desk being offered to patients.

Avoid!

*Editing since I can't reply to the Clinic's response to my review*

The tooth I booked treatment for did not have a cavity at the time of the appointment, I went in to have a fallen filling replaced.

No one told me there was a possibility of ''increased sensitivity'' after the work and I can't understand why filling a tooth would cause it to hurt when it wasn't hurting before the treatment.

To say I ''blackmailed you into giving me money so that I don't leave you bad reviews'' is a blatant lie and really quite telling about your tactics of intimidation when dealing with unhappy patients.

To say that you would be ''breaking the law'' and some sort of ethic code when refunding an unsatisfied customer is just errant nonsense.

You are wrong when saying that I did not respond to your solicitor's threatening letter - I did so by email so it would be a fairly easy thing for you to check before writing it publicly.

As you were aware from the time of the booking, I don't live in Romania so I'm sure you will appreciate that it wouldn't have been very practical or cost-effective for me to return for a follow-up.

Your response here as well as your previous interactions with me have only cemented my opinion that your establishment is not trustworthy.

Crov CHr

Radiografie dentara pe loc ( 45 min asteptare )
D-na ce mi-a facut radiografia este foarte aroganta.
M-a trimis inapoi sus, dupa ce eu fusesem trimis de la receptie la ea.
Tonul folosit e impunator, ne stiind sa se organizeze cele de acolo. 2 pers la receptie nu sunt de ajutor.
Nici 5 daca ar fi fost, nu erau organizate.
Daca vreti "pe loc" radiografie dentara, luati-va o marja de cel putin o ora.
Singurul lucru intr-adevar frumos de acolo, sunt orhideele de la intrare. DEOSEBITE !
....dar totusi e un cabinet dentar...cu receptionere galagioase si operatoare aroganta.